Avalere Health
An Inovalon Company

Patient Engagement

Integrate Patient Voice

Patient engagement represents the nexus of patient experiences, motivations, and values— all significant keys to the changing healthcare system. Patient voices and behaviors are fundamental drivers to identifying providers, services, therapies, and products that patients value. Engaging patients and families increases their affinity for services and products. Avalere supports providers and plans seeking greater partnerships with industry stakeholders to implement patient engagement programs, such as disease education, adherence programs, and shared decision-making tools. We also partner with life sciences companies to integrate patient input early and often in the drug design and development process. We advise patient groups and foundations on how to best support the generation and dissemination of evidence surrounding patient and family engagement.

What's Your Challenge?

  • ​Comprehensive Patient and Family Engagement Strategy
  • ​Patient-Reported Outcome Measures
  • ​Patient-Centered Drug Research, Development, and Approval
  • ​Treatment Adherence

Complementary Products


Meet a few of our experts ready to partner with you.

All Staff

Josh Seidman

Senior Vice President


Josh Seidman, Senior Vice President, advises clients on health delivery and payment innovation with a focus on using information technology to guide value-based care models. He applies his background in quality, health IT and patient engagement to accountable care, delivery system transformation and new payment models.

Prior to joining Avalere, Josh was a Managing Director at Evolent Health, where he supported large delivery system clients in quality measurement and performance improvement around clinical transformation, patient engagement and population health management programs. Prior to that, Josh was a Director of Meaningful Use at the Department of Health and Human Services in the Office of the National Coordinator for Health Information Technology, and before that, the founding President of the Center for Information Therapy and Director of Measure Development at NCQA.

Josh holds a PhD and an MHS, Health Policy and Management from Johns Hopkins Bloomberg School of Public Health and a BA from Brown University. Josh currently serves as Immediate Past President of the Society for Participatory Medicine, and was a William B. Ziff Fellow for patient engagement with the Center for Advancing Health.

Nelly Ganesan

Senior Director


Nelly Ganesan, Senior Director, advises clients on the implications of quality-related healthcare policies, including, but not limited to, public and private quality reporting programs, value-based care, and payment and delivery models. Nelly has special expertise in care models focused on CMS’ Triple Aim: Better Care, Better Health, and Lower Costs and the use of patient-reported outcomes. 

Nelly has been with the firm since 2011. Prior to joining Avalere, Nelly spent six years at the Institute for Healthcare Improvement focused on population health and hospital-based quality improvement. 

Nelly has an MPH in Epidemiology and International Health from Boston University and a BS in Economics from the University of Oregon.

Nancy McGee

Executive Vice President


Nancy McGee, Executive Vice President, is a senior healthcare consulting and operations executive with specialized expertise in health policy, health plans, and health care delivery systems with particular interest in developing innovative new offerings designed to address payer, provider, and patient access issues.

For 20 years, Nancy has been working with life sciences companies to identify opportunities to develop comprehensive access strategies and tactical programs by analyzing healthcare policy, industry, and distribution trends. She also has experience working with national health plans and pharmacy benefit management companies to help self-insured employers understand their healthcare spend while educating their employees to become effective consumers of healthcare. Prior to joining Avalere, Nancy held positions at Castlight Health, Manatt, Phelps & Phillips, and she was the Chief Operating Officer for Lash Group. She began her consulting career at The Lewin Group.

Nancy holds a DrPH from the University of North Carolina, Chapel Hill, an MPH from Columbia University, and has been a member of the California State Bar Association since 1995. She serves on the Public Health Foundation Board for the University of North Carolina Gillings School of Global Public Health.

Alex Goolsby

Vice President


Alex Goolsby, Vice President, develops payment and care delivery strategies for clients across the healthcare system through Avalere’s Center for Payment and Delivery Innovation™. He supports clients in assessing the impact of healthcare policy and market forces on business strategy and operations. He helps clients engage patients and providers through medication adherence strategies and service design.

Prior to joining Avalere, Alex held management and strategy leadership roles at Kaiser Permanente and other consulting firms. In those roles, he assessed strategic, operational, and financial opportunities and developed and implemented novel solutions for payers and providers.  

Alex has an MBA from Duke University, an MSPH from the University of North Carolina at Chapel Hill, and a BA from Colgate University. 

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