Avalere White Paper: A Multi-Stakeholder Vision for Patient-Centeredness in New Payment and Delivery Models

  • This page as PDF


Avalere released its latest white paper on patient-reported outcomes (PROs) today in collaboration with leaders from patient, payer, health information technology, product development and research communities.
Please note: This is an archived post. Some of the information and data discussed in this article may be out of date. It is preserved here for historical reference but should not be used as the basis for business decisions. Please see our main Insights section for more recent posts.

In 2014, more than 18 organizations spanning payers, providers, patient groups and government had the opportunity to examine, explore, and provide recommendations on PROs, measures that assess quality from the patient’s perspective. PROs are becoming an increasingly important component of our healthcare system given of the rise of new payment and delivery models that rely on good definitions of “value,” and therefore, must ensure patient perceptions of that value are measured.

The group developed the following recommendations to facilitate a transition to using PROs to measure performance:

  1. Supplement existing PRO-related efforts by establishing a national measure development research agenda that reflects patient experience and patient engagement.
  2. Continue to identify clinical areas where PRO measures can support high-quality, patient-centered care.
  3. Refine and prioritize existing measures to establish their clinical practicality via testing and evaluation.
  4. Invest in openly accessible tools that providers, payers, and patients can build into health information technology and clinical practice.
  5. Create an interoperable, data-sharing mechanism that allows PRO data to be entered, used, and interpreted by every level of a care team (e.g., patient, caregiver, nurse, physician’s assistant, post-acute care/long-term care provider).
    Support workforce development, training, and education to advance best practices for PRO data collection, interpretation, use, and evaluation.
  6. Provisionally adopt PRO-based performance measures in pay-for-reporting and accreditation programs.
  7. Gradually integrate PRO-based performance measures into provider practice transformation initiatives such as pay-for-performance, then into new payment and delivery models.
Webinar | A Closer Look at Patient Support Avalere experts explored how potential implications of the Inflation Reduction Act (IRA)’s out-of-pocket cap, in addition to other key regulatory and policy activities shaping benefit design and patient cost-share (e.g., EHB), could impact patient commercial and foundation assistance. Learn More
Watch Now

Sign up to receive more insights about Value-Based Care
Please enter your email address to be notified when new Value-Based Care insights are published.

Back To Top