Meet
Heather Flynn

Heather Flynn supports clients on developments and trends in healthcare delivery and payment innovation.

She provides research and analytics on payment and legislative reforms, delivery models, and industry trends to assist clients in identifying market opportunities and meeting their strategic goals.

Prior to her current role at Avalere, Heather advised clients on Avalere’s business intelligence tool, the Vantage Care Positioning System, where she helped clients gain insight into provider performance and market trends through comprehensive data analytics.  Prior to that, Heather served as a patient services coordinator dealing with insurance benefits and preauthorization for a local optometrist.

Heather has an MBA and MHA from Marymount University and a BS in biological sciences from Virginia Tech.

Authored Content


Tune into the seventh episode of our series that focuses on COVID-19. In episode 7, Avalere experts from the Health Plans and Provider’s practice discuss the short- and long-term implications for post-acute care as a result of COVID-19.

Avalere experts discussed the latest policy, reimbursement, and program changes affecting post-acute care and why they matter.

The payer landscape continues to evolve for post-acute care (PAC) providers. Fueled by lower annual costs and expanded benefit options relative to the Medicare fee-for- service (FFS) program, Medicare Advantage (MA) is growing rapidly, now encompassing more than one-third of all Medicare beneficiaries. At the same time, nearly half the states have implemented managed care plans to provide Medicaid long-term care benefits.

Skilled nursing facilities (SNF) nationwide continue to adapt to the Patient-Driven Payment Model (PDPM), a transformational new approach to SNF Medicare reimbursement that took effect October 1, 2019.

For the last several years, Avalere has worked with the Alliance for Home Health Quality and Innovation (AHHQI) to analyze the ever-changing home health landscape.

Liz Moore recently sat down with Fred Bentley, managing director, to talk about the Patient-Driven Payment Model (PDPM) and how it may impact skilled nursing facility (SNF) profitability. Check out the interview below.